I wonder what disappointment this is going to be….
While this quote is borrowed from one of our favourite shows Yellowstone, it really does pertain to our ongoing situation as you will soon understand as you continue to read.
SO there is ALWAYS more drama with each phone call (hence the quote). Last week’s phone call informed us that only 1/2 the parts have been ordered. Meaning 2 rotors instead of 4……..Not sure how that happened, but it did. We also got another call informing us, or really NOT informing us of when these parts are arriving and IF in fact our order is part of the next manufacturers shipment out to all the dealerships in Canada (which happens Aug 23rd apparently). None the less, we were not thrilled with this news. Barb keeps her anger tightly bound, and in fact I didn’t even know she was mad until she told me much later. LOL As for me, I decided to take everything in stride.
Given the news, we have made decisions on the two scenarios mentioned in the previous post
1. What happens if the parts don’t come in. 2. What happens if they do.
The reason there are decisions for both, is that Barb needs to be back for her daughter’s wedding mid September and Barb’s dress needs to be finished (kind of important), so the timeline is getting TIGHT.
Scenario #1 – parts don’t get shipped out on Aug 23rd for Sept 6 arrival: We leave Trail on Aug 24th and slowly make our way back home. Whether we go through the U.S or Canada is yet to be determined.
Scenario #2 – parts get shipped on Aug 23rd with potential arrival of Sept 6th. Barb flies home right away and I stay to get the FRONT rotors/brakes fixed. Barb then flies back end of Sept and we make our way back to Ontario.
Either scenario requires us to fix the back rotors and brakes, hence the trip back to Ontario before we head down south for the winter. So a dealership in Ontario will have to order/fix.
The good news out of all of this?? Dealership here, given their screw up, has agreed to put in writing that this is under warranty. This should help us get the Ontario dealership to fix the back (or all if no parts are arriving) free to us. We also found out in speaking with the national dealer office that we could submit our receipts for our stay here in Trail, which would be awesome!
I wonder what disappointment this is going to be…. Read More »